Privacy policy

Personal data is processed

Helios Tour may process personal data about you, because you use the services of Helios Tour, and / or because you provide Helios Tour with it when you fill out a contact form / reservation form on one of our websites. Helios Tour may process the following personal data:
- Your first and last name
- Your phone number
- Your email address
- Your IP address

Why Helios Tour needs data

Helios Tour processes your personal data to be able to contact you by phone if emailing does not work and / or if this is necessary during your trip in Indonesia, and / or if you request it, and / or to be able to contact you by e-mail.
In addition, Helios Tour may use your personal data to execute an agreement with you.

How long Helios Tour saves your details

Helios Tour does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. Your data will not be stored for more than a year if no agreement is reached with you.

Share with others

Helios Tour will only provide your personal data to third parties if this is necessary to execute an agreement with you, or to comply with a legal obligation.

Mapping website visits

On the website of Helios Tour general visitor data is collected, including the IP address of your computer, and the time of your visit and the data that your browser sends. This data is used for analyzing visitors and click behavior on the website. Helios Tour uses this information to improve the website. This data is anonymised as much as possible and is not provided to third parties.

Google Analytics

Helios Tour uses Google Analytics to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google privacy policy for more information.
Google uses this information to keep track of how our website is used, and to provide website reports to Helios Tour.
Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Helios Tour has no influence on this.
Helios Tour has not given Google permission to use Analytics information obtained via Helios Tour for other Google services.

View data, customize and remove

You have the right to view, customize or delete your personal data. You can send a request to view, to customize, or to delete your personal data to This email address is being protected from spambots. You need JavaScript enabled to view it.. Helios Tour will respond to your request as soon as possible, but within four weeks.

Protection

Helios Tour takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of Helios Tour uses a reliable SSL Certificate to ensure that your personal data do not fall into the wrong hands.
If you have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of personal data collected by Smartine Indonesia Travel, please contact Helios Tour via This email address is being protected from spambots. You need JavaScript enabled to view it.. https://www.heliostour.net is a website of Smartine Indonesia Travel.
Smartine Indonesia Travel can be reached at:
Postal address: Jl. Suropati no. 27, Malang, Indonesia
Business address: Jl. Suropati no 27, Malang, Indonesia
Registration number at trade register Chamber of Commerce: 130836302921
Phone: +62.81.332.095.007
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.